Terms & Conditions

In this modern world, companies have to protect themselves and, at the same time, protect their customers as well. We take great pride in our company and it shows in the quality of work we do. We also do everything we can to protect you, our customer. We apply only approved certified procedures for processing. Even after applying all the technology known to the industry and years of experience, hazards still remain in the processing results. In order to avoid misunderstandings, we have set forth the following terms and conditions. We think you'll agree that these terms and conditions meet this challenge and protect both of us.

Responsibilities

• Customer
  Your order must contain a purchase order, printed blueprint and detailed instructions with your specifications required. We will assume no liability after complying with those instructions.
  
  
• Processing Acceptance
  We assume all parts to be accepted if we are not notified within 10 working days following receipt. Rejected parts must be returned to us for inspection and or rework. Further processing or assembly of rejected parts, materials, etc. by you or any other party will remove any liability on our part. If, upon our inspection, a part is determined to be improperly processed by us, charges for that part will be waived.
  
  
• Customer Shipping
  We are not liable for any loss or damage to material while in transit to our facility, whether in vehicles owned by the customer or any third party acting on our or the customer's behalf. If you supply shipping containers, every effort will be made to use the same container for shipment of the processed order back to you. We cannot be held liable for damage caused by using a customer supplied container. If you require other packaging, a written statement will be required. We will charge for materials and labor for specialized packaging.
  
  
• Our Liabilities
  Our liability is limited to the cost of direct labor and material of the product directly damaged by our processing, or two times our processing charges on such product, whichever is the lesser. Charges for our services are based on these limitations of our liability. This includes, but is not limited to, scrap and loss for any reason that results in shipped quantity discrepancies. Liability greater than outlined above will be assumed by us only when agreed to in writing prior to processing, and may result in an increased charge for our services. Under no circumstances will we be considered as an insurer of customer materials, and shall not be liable, regardless of cause, for loss by explosion, fire, theft, vandalism, or acts of nature while such material is in our possession.
  
  
• Processing Cancellation
  If an order is cancelled while being processed you will reimburse us for any work performed and other expenses related to the processing of the cancelled order.
  
  
• Late Charges
  Unpaid invoices beyond normal terms (Net 30) will be charged a monthly finance charge of two percent (2%) each month the invoice remains unpaid.
  
  
• Part Shortages
  If upon the return of an order, a shortage is noted, a claim must be presented to us in writing within ten (10) working days. Shrinkage of quantity in processing of five percent (5%) will be allowed without charge or liability.
  
  
• Responsibility of Others
  We assume no responsibility for defective plating, anodizing or other finishes on materials supplied to us that have been previously finished by others. We  reserve the right to reject parts or charge extra if the part requires additional work beyond the customer supplied instructions.
  
  
• Special / Experimental Processing
  Any process that exceeds or deviates from a specified specification will be considered experimental. Our charges for such processing are not contingent upon the success of the work performed.
  
  
• Quotations
  Quotations are valid for 60 days from issuance. All quotations must be in writing, Oral quotations will not be honored.
  
  
• Expedite Policy
  Parts will not be expedited if it is not clearly stated "EXPEDITE" on the purchase order.
  
  
• Touchup Paint Kits
  Certified Paints are very expensive, ranging from $200.00 to $800.00 per gallon kit. Paint purchases for our operation account for approximately 7 % ($434,000.00 for 2008) of our operating cost per year. OMT realizes you will need touchup kits during assembly. The cost of these paints and the time to prepare a touchup kit are sometimes more than our profit from the job itself. To be fair for all our customers, OMT will charge $25.00 for a 4 oz. kit and $75.00 for a 32 oz. kit and an additional $10.00 charge will apply if certification is required. This will pay for the product and labor involved. These prices may change with increases from our suppliers.